12152 Hwy 22, Ponchatoula, LA 70454
Serving the Ponchatoula and Springfield Area
G & G Computer Repair
Gary Marmillion, Sr. & Gary Marmillion, Jr.
Email - email@example.com
Clean Up your Internet Browser
First - Scan for Malware
If you notice that any of your internet browser's settings have been changed, such as: homepage redirected, changed search engines, added toolbars - you should use your installed antivirus program to scan for malware.
A second scan with another scanner such as the free version of Malwarebytes or SuperAntiSpyware is also a very good idea.
Resolving your problem
After scanning for and removing the malware from your computer you can now restore your browser's settings.
Restore your homepage
Set your preferred search engine
- Internet Explorer - Click the gear button in the upper right-hand corner. Then choose Internet Options, and select the General tab. Change the address in the Home Page box.
- Firefox - Click the Firefox menu button (three dashes in upper right-hand corner). Select Options and then select the General tab. Change the address in the Home Page box.
- Chrome - Click Chrome menu button, select Settings, and check the Show Home button option under appearance. Click the Change option and change the homepage.
You can also click the Set pages option under On Startup to ensure that no extra web pages will load at startup.
- Internet Explorer - Click the gear button then select Manage add-ons and then select the Search Providers category. Choose your preferred search provider from the list and click the Set as default button at the bottom of the window. You can also check the “Prevent programs from suggesting changes to my default search provider” check box.
If you see a search engine that you don't want, highlight it then click the Remove button at the bottom.
- Firefox - Click the search engine icon in the search box at the top of the Firefox window. Select your preferred search engine from the list.
If you want to remove a search engine choose Manage Search Engines. Highlight the one you don't want then click Remove.
- Chrome - Right-click inside the location bar at the top of the Chrome browser window and select Edit Search Engines. Highlight your preferred search engine and select Make default.
Remove unwanted toolbars
Legitimate toolbars such as Google toolbar and Yahoo toolbar will not be removed as malware. To remove them you must use the Programs and Features module in the Control Panel to uninstall them.
If a toolbar is still present after a malware scan and is not listed in the Programs and Features of the Control Panel you can still disable it.
- Internet Explorer - Click the gear menu, select Manage add-ons. Then select the Toolbars and Extensions category. Locate the toolbar or browser add-on you don’t want to use, click it, and click the Disable button. If the Remove button is active click it to remove the toolbar. However, if you don’t see the toolbar's name in the list, click the Show box and select All add-ons.
- Firefox - Click the Firefox menu button and select Add-ons. Choose Extensions then select the add-on you want to disable and click the Disable button. You can also choose the Plugins tab and disable any plugins you don't want to run buy selecting Never Activate from the menu at the right.
- Chrome - Click the menu button and select Settings. Then select the Extensions category at the left side of the window. Uncheck the Enabled box to the right of any extension you want to disable.
Another way to disable or remove browser add-ons is to use the free version of Ccleaner.
*If you have Ccleaner installed on your PC open it and choose the Tools menu at the left then click the Startup button.
*Select the browser: Internet Explorer, Firefox or Chrome then highlight the add-on you wish to disable or delete.
*Click either the Disable or Delete button on the right.